Return & Refund Policy
Returns
Because every paperback is printed specifically for the customer who ordered it, I do not accept returns.
Refunds
Refunds are not available for:
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Change of mind
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Ordering the wrong book
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Incorrect shipping information provided at checkout
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Delays caused by postal services, customs, or other circumstances outside of my control
Damaged or Defective Orders
If your book arrives damaged or contains a manufacturing defect, please contact me within 7 days of delivery.
Please include:
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Your order number
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Clear photographs of the damage or printing defect
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Photos of the packaging, if applicable
I’ll work with my print partner to investigate the issue and determine the appropriate resolution. Depending on the circumstances, this may include a replacement copy or a refund.
Orders shipped using an untracked shipping method are sent at the customer’s risk. I cannot be held responsible for lost or delayed parcels where an untracked service has been selected.
Digital Products
Due to the nature of digital products, all eBook purchases are final and cannot be refunded.
Questions?
If you experience an issue with your order, please get in touch before disputing a charge or initiating a payment reversal. I’ll always do my best to help resolve genuine problems fairly.